Network Investments Limited respects each individual's right to privacy. We value our relationship with you, and we take pride in maintaining loyalty and respect with each individual client by providing you with security. The provisions of this notice apply to former clients as well as our current clients. We kindly ask that you read the following information.
1. GENERAL PROVISIONS
1.4.1 Privacy (confidential information) is a legal right of an individual or a legal unit for non-disclosure of private or personal information (data) or of information which is commercially classified. In the relation between the Company and the Client, privacy means the commitment of the Company to safeguard and ensure non-disclosure of Client information gained by the Company, while rendering services to the Client.
2. PERSONAL INFORMATION
2.1. When the Client applies for or maintains a live or demo account with the Company, the Company collects personal information about the Client for business purposes, such as evaluating the Client's financial needs, processing the Client's requests and deals, informing the Client about products and services that may be of interest to him/her, and providing effective and quality service to the Client. Such information can be of the following types:
2.1.1. Registration information - information provided by the Client on application forms and other documents (including electronic documents). This includes: first name, last name, patronymic name, contact information (postal address, telephone number, e-mail, etc.), date of birth, occupation, assets and incomes.
2.1.3. Verification Information - information necessary to verify Client identity such as a passport or driver's license (or articles of association in case the Client is a legal unit). Examples also include information received by the Company from public records, such as loan offices, information agencies and address bureaus or from other entities not affiliated with the Company. The Anti-Money Laundering Policy requires the Company to collect information and take the necessary action to prevent transformation and legalization (laundering) of money gained from illegal activity. In certain cases the Company has the right to require a document disclosing the sources of money.
2.1.4. Information about subscriptions - information such as signals, alerts, news category and price subscriptions.
2.2. The Company does not collect nor store credit /debit card details of any customer in its database.
2.3. The above is not inclusive. The Company reserves the right to require other information from the Client in the case that it is necessary for complying to the regulations of existing legislation.
3. ABOUT "COOKIES"
4. SECURITY TECHNOLOGIES
4.1. The Company uses Secure Socket Layer (SSL) encryption technology in order to protect certain information submitted by its Clients. This technology protects the Client from having his/her information intercepted by anyone other than the Company while it is being transmitted. The Company works hard to ensure that its Web servers (sites) are secure and that they meet industry standards. The Company also uses other safeguards such as firewalls, authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms to control unauthorized access to systems and data.
4.2. The Company reserves the right to choose technologies and methods of data protection at its own discretion, and to cooperate in this field with contractors which appear to be reliable to the Company.
4.3. In accordance with the recommendations of Payment Card Industry Security Standards Council, customer card details are protected using Transport Layer encryption — TLS 1.2 and application layer with algorithm AES and key length 256 bit.
5. SHARING INFORMATION WITH THE COMPANY'S AFFILIATED PARTNERS
5.1. The Company may share Client personal information described above with its affiliates for business purposes, such as servicing the Client's accounts and informing him/her about new products and services, as permitted by applicable law.
5.2. The affiliate partners can access Client private information upon to the Company request and mandatory approval by the individual Client. Every access to personal information of Clients by the affiliate partner is recorded in a log, which is available for viewing by the Client. This log contain: time, the name of a partner and the type of information sought.
6. SHARING INFORMATION WITH THIRD PARTIES
6.2. The Company may also disclose the Client's personal information to third parties to fulfill Client instructions or pursuant to the Client's express consent. Company also informs its Clients that it shall never sell, place at interim disposal on a remuneration basis, distribute or disseminate the Client's Personal information under any circumstances.
7. REGULATORY DISCLOSURE
7.1. Under limited circumstances, the Company may disclose the Client's personal information to third parties as permitted by, or to comply with, applicable laws and regulations. The Company may disclose personal information to cooperate with regulatory authorities and law enforcement agencies in complying with subpoenas or other official requests, and as necessary to protect Company rights or property.
8. OPT OUT
8.1. The Client may refuse to supply any of the Personal information that the Company may request. However, failure to do so may result in the Company being unable to open or maintain an account or to provide other services to the Client.
While the Company makes every effort to ensure that services, provided to its Clients are based on accurate, complete and up-to-date information about them, the Client can help considerably in this respect by promptly notifying the Company when there are changes to his/her personal information.
9.2. Amendatory procedure:
9.2.1 Should amendments and/or additions be made, the Company shall inform the Clients of this fact by posting relevant notice on the Company's official Web site and sending a relevant message via the internal mail system.
9.2.3 The amended document becomes effective after 5 (five) full astronomical days (120 hours) following publication of the notice on the Company Web site, before this time the notice has only an informative nature.
9.2.4 The amended document immediately applies to any accounts registered after its publication (irrespective of other accounts registered earlier, which its holder may possess). The amended document applies to trading accounts that were registered previous to the date the document in question went into effect.
10. ACCEPTANCE OF NOTICE CONDITIONS BY THE CLIENT
10.2. I agree with all the provisions (clauses, sections) of all documents publicly declared by the Company during the period of use of any services of the Company, and in case of disagreement, I will immediately cease to use the Company's services.
Anti-Money Laundering Policy
Money laundering is the act of converting money or other monetary instruments gained from illegal activity into money or investments that appear to be legitimate, so that its illegal source cannot be traced. Domestic and international laws that apply to companies, whose customers can deposit and withdraw funds from their accounts.
ZAR strictly follows the provisions of the anti money laundering and counter terrorism financing policy and demands that its employees fully observe these standards. The Company therefore takes all necessary measures to detect and counter money laundering and terrorism financing. The internal rules are observed in accordance with the relevant international requirements.
ZAR anti-money laundering procedures
The objective of Anti-Money laundering procedures that ZAR implements is to ensure that customers engaging in certain activities are identified to a reasonable standard, while minimizing the compliance burden and impact on legitimate customers. ZAR is committed to assisting governments combat the threat of money laundering and financing terrorist activities around the world. For that purpose ZAR has set up a highly sophisticated electronic system. This system documents and verifies client identification records, and tracks and maintains detailed records of all transactions.
ZAR carefully tracks suspicious and significant transaction activities, and reports such activities "providing timely and comprehensive information" to law enforcement bodies. To uphold the integrity of reporting systems and to safeguard businesses, the legislative framework provides legal protection to providers of such information.
In order to minimize the risk of money laundering and financing terrorist activities, ZAR neither accepts cash deposits nor disburses cash under any circumstances. ZAR reserves the right to refuse to process a transfer at any stage, where it believes the transfer to be connected in any way to money laundering or criminal activity. It is forbidden for ZAR to inform customers that they have been reported for suspicious activity.
Clients' identification and verification
For the purpose of complying with Anti-Money laundering laws, ZAR requires two different documents to verify the identity of the customer. The first document we require is a legal government-issued, identifying document with the picture of the customer on it. It may be a government-issued passport, driver's license (for countries where the driver's license is a primary identification document) or local ID card (no company access cards). The second document we require is a bill with the customer's own name and actual address on it issued 3 months ago at the earliest. It may be a utility bill, a bank statement, an affidavit, or any other document with the customer’s name and address from an internationally recognized organization.
To change the phone number related to the Client Profile, Clients are required to provide a document confirming ownership of a new phone number (agreement with a mobile phone service provider) and a photo of the ID held beside the Client’s face. The Client’s personal data shall be the same in both documents.
Clients are required to submit uptodate identification and contact information in a timely manner, as soon as changes occur.
Documents in non-western letters must be translated into English by an official translator; the translation must be stamped and signed by the translator and sent together with the original document with a clear picture of the customer on it.
Payment Policy: Deposits and Withdrawals
Please be aware that chargebacks to Skrill payment system and bank cards are prohibited. To make a withdrawal from a trading account to one of these systems, a correspondent demand must be sent via Client’s Cabinet. Money will be loaded into the wallet within 3 business days. If money has been lost when trading, it cannot be reimbursed by means of a chargeback.
ZAR Investments Limited requires all deposits, where the name of the originating customer is present, to come from the name matching the name of the customer in our records. Third party payments are not accepted.
As for withdrawals, money may be withdrawn from the same account and by the same way it was received. For withdrawals where the name of the recipient is present, the name must exactly match the name of the customer in our records. If the deposit was made by wire transfer, funds may be withdrawn only by wire transfer to the same bank and to the same account from which it originated. If the deposit was made by means of electronic currency transfer, funds may be withdrawn only by the means of electronic currency transfer through the same system and to the same account from which it originated.
The Company accepts deposits in the following currencies: USD, EUR, CHF, AED, RUB, IIR, ZAR. To comply with the AML procedures, funds withdrawals have to be made solely in the same currency that was used to make a deposit.